how much does shipping cost?

canada:

rate	cost	tracking	transit time
standard	$15 flat rate	yes	3-9 business days
standard (order total >$99)	free	yes	3-9 business days

 * all prices in cad

united states:

rate	cost	tracking	transit time
standard	$15 flat rate	yes	4-8 business days
standard (order total >$99)	free	yes	4-8 business days

 * all prices in cad

australia & new zealand:

package size	cost	tracking	transit time
small	$15 flat rate	no	10-15 business days
small	$25 flat rate	yes	10-15 business days
medium	$18 flat rate	no	10-15 business days
medium	$28 flat rate	yes	10-15 business days
large	$45 flat rate	no	10-15 business days
large	$55 flat rate	yes	10-15 business days

* all prices in cad

disclaimer

please note that if you choose a shipping rate without tracking for your order, build (skincare) cannot be held responsible for any lost or delayed packages during transit. this shipping option is selected at your own risk, and we recommend considering the implications before finalizing your choice.

while we strive to provide reliable and timely service, the absence of tracking may limit our ability to assist in locating or expediting your package in the event of unforeseen circumstances. for added peace of mind, we encourage you to opt for a shipping method with tracking, which offers enhanced visibility and support.

we understand the importance of cost-effective shipping, and as a small business, we work diligently to secure the best rates from our carriers. however, the challenges we face in negotiating favorable terms may impact our ability to offer tracking at lower rates.

your satisfaction is important to us, and we appreciate your understanding of the potential limitations associated with the no-tracking shipping option.

where do you ship from?

we process all of our orders from ottawa, ontario, canada.

where do you ship to?

we currently are shipping to canada, the united states, australia and new zealand. we hope to expand our reach in the near future.

where is pickup available?

pickup is currently unavailable.